Cancellation Policy For Service and/or Recurring Billing Agreement

To CANCEL Your Recurring Billing and/or Service, a Cancellation Code is Required.

Otherwise you agree service and recurring billing will continue as normal until this has been done.

To obtain a Cancellation Code, you are required to do it in writing via the Account Holder's Email on File which must have your name, address, cell and reason for cancellation so we can properly close out your account and billing. Incomplete cancellation emails, phone calls, texts and/or messages are not acceptable. 

We will generate and reply back to your email with a Cancellation Code as proof of cancellation so there is no misunderstanding of any type. 

A 7 Business Day advance notice is required. Reasonably, cancellations made when we are closed, on observed holiday schedules, weekends, etc. can not be processed until normal business hours have resumed or thereof. 

If you cancel before your 8 Visit Minimum, you agree to payout the remaining visits in full. We are not responsible for lost, non-received, miss-directed, etc. emails as it is the sole responsibility of the client to follow up if they have not received a reply back confirmation in two to three business days. 

If your card has transacted and/or have remaining services, they are required to be finished out within 7-10 Days from the date the cancellation code was generated at which point service and any obligation thereof is agreed and considered rendered in full. No Exceptions. 

If you refuse service or do not allow us on your property, then you agree that any and all services have been rendered in full. Please note that it may be necessary to recharge additional fees if you have added more pets, your yard in now bigger, the yard that is being serviced has been neglected and/or if you now want additional areas serviced that originally were not. 

If you do not email us for a Cancellation Code, you agree service and recurring billing will continue as normal until this has been done as it is assumed and agreed to that you are happy with service as it was rendered in full and will not unreasonably bring it up or dispute it weeks or months later.  

If you dispute for this reason, you agree to provide the Time/Date Stamped Email and Cancellation Code as proof otherwise, you agree to withdraw and closeout any and all chargebacks and disputes as this matter has been resolved in its entirety. 

As all sales are final and in the very rare event that a refund may happen, which is completely up to our discretion, a 10% processing fee will be applied. Please allow approximately 14 business days to process. We reserve the right to cancel or modify cancellations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the cancellation contains or resulted from a mistake or error by either party. As per our agreed to Dispute Chargeback Policy, you agree to FULL Financial Responsibility including but not limited to a $50.00 per Dispute-Chargeback Processing Fee plus any and all related fees, processor fees, legal fees, court fees, attorney fees, and so on.